list of latest announcement

Please contact this number 03-89471990

Kindly be informed that Universiti Putra Malaysia (UPM) phone number with prefix 03-8946 and 03-8947 has been terminated from July 1, 2019. This action is based on the following justification:

1. Installation of new set of phones with prefix 03-9769 (hardphone & softphone) at each PTJ which began on 17 August 2018, was completed on 29 March 2019. Briefing and guidance to the staff was implemented during the installation process.
2. Damage to the Ericsson MD110 PABX System that supports online service 8946xxxx (35 years old) and not economical to repair.
3. Damage Cisco Call Manager Server that supports online service 8947xxxx (12 years old), has suffered damage and can not be repaired.

Informed that all eligible staff are supplied with their own phone number can install Putracomm softphone applications on their respective smartphones. This phone number will stay with the staff until the service is over and brought together when moving to the Department or Responsibility Center (PTJ) at UPM. Only online links with PTJ only will stay local like Dean's number, Director, Head of Department and so on.

Given the current financial allocation constraints, limited set of telephone sets (hard-wired) are limited. Therefore, the JPU has agreed that not all staff will be provided with the desk set and the distribution should be based on the priority and importance of the following duties:

• PTJ Management
• Secretary / Assistant Secretary / Administrative Assistant
• Administrative / Financial Staff
• Customer Counter
<"User Guide and IP-Phone">

In the event of any inquiries or requirements from PTJ to provide technical briefings / briefings to the staff at PTJ, please contact:

Tuan Haji Rusli Ahmad (03-9769 1101 / arusli@upm.edu.my) or En. Nik Mohd Yusri Nik Harun (03-9769 1917 / mohdyusri@upm.edu.my).

All inconvenience is deeply regretted.
Thank you.

7 October 2019 - ISMS Audit at InfoComm Development Centre)(iDEC), UPM

Please take these actions to ensure its proper functionality.

1. Turn-off Battery Optimisation to enable apps operational in the background
2. Enable App Notifications
3. App Permission to access Camera, Phone, Microphone, Contacts, Storage

4. Go to setting>preferences>other> enable start application after boot

The InfoComm Development Center (iDEC) has activated the Microsoft 365 A3 for Faculty License for the use of all UPM staff.

Among the facilities provided are software installations listed on the following portals:

1. https://portal.office.com
For Microsoft Office Product software please refer to: USER MANUAL OFFICE 365

2. https: //aka.ms/devtoolsforteaching
For the FREE Microsoft Office Product software please refer to: MICROSOFT AZURE DEV TOOLS FOR UPM STAFF

Dear All,

This is to inform you that further to the findings of the ISMS Surveillance Audit, the password management of UPM-ID users shall be strictly enforced to comply with the guideline that has been drawn up.  UPM-ID users must ensure that the password used comply to the combination criteria as follows:-

  1. Have at least 8 characters and a maximum of 40 characters in length; AND
  2. Have at least one (1) uppercase character; AND
  3. Have at least one (1) lower case character; AND
  4. Have at least one (1) numerical character; AND
  5. Have NO whitespace.
  6. Use of special character is RECOMMENDED.


User are also requested to take note of the FOLLOWING::-

  1. Users who are currently using passwords that do not comply with the combination criteria are given till 6th December 2019 to change their password
  2. After 6 December 2019, implementation shall be enforced in the UPM-ID page to ensure users’ password comply with the combination criteria.
  3. Access the UPM-ID portal for staff (https://upm-id.upm.edu.my/staff) or for students (https://upm-id.upm.edu.my/student)

As of February 1, 2020, the InfoComm Development Center (iDEC) has implemented restructuring in which:

  1. Changes to the Application Development Division (BPA) (addition of staff and tasks for Application Maintenance)
  2. Changes to the Application Operations Division (BOA) (staff reductions and no Application Maintenance tasks)
  3. Changes to the User Support Division (BSP) (Closing of Biotechnology and Environment ICT Section and staff placement changes)


(iDEC 2020 Chart)

Please note, there is a change in the organizational structure, InfoComm Development Centre (iDEC), Universiti Putra Malaysia effective from 31 April 2020 as follows:

Head of Division User Support (BSP)

>> The exchange of Mohd. Zul Mohd. Yusoff replaces the late Hamidah Meseran

Head of ICT Infrastructure Division (BIT)

>> The appointment of Shahril Iskandar Amir replaces Mohd. Zul Mohd. Yusoff

Head of Data Center Section

>> The appointment of Mohamad Farid Harun replaces Shahril Iskandar Amir

Data Center section

>> The exchange of Mohd. Mazlimin Omar from the Social Science ICT Section

Head of Social Science ICT Section (SSS)

>> Mohamad Fadzli Ariffin's exchange from the Agriculture and Forestry ICT Section

Agriculture and Forestry (SPH) Section

>> Under the supervision of the Head of Consumer Support Division, Mohd. Zul Mohd. Yusoff

For Adobe CC software installations, please click on the categories:

Staff >

For students, the extension of the temporary license term expires on JULY 6, 2020.

For guidance on using video conferencing, notes can be accessed via the following link:

BDP - Office Work (as of June 1, 2020)

  1. Complete the information in the ERTCOVID19 System before going to the office
  2. Punch in via the URL http://perakamwaktu.upm.edu.my with the UPM internet line
  3. Punch out via the URL http://perakamwaktu.upm.edu.my with the UPM internet line (after workday)


BDR@WFH - Work From Home (starting June 1, 2020)

  1. Punch in via URL http://perakamwaktu1.upm.edu.my with telco data line (data plan yourself)
  2. Always be in “standby mode” to contact if needed
  3. Complete the daily work log
  4. Punch out via URL http://perakamwaktu1.upm.edu.my with telco (data plan)

Congratulations on the appointment effective July 1, 2020

Appointment of Head of Division
Mr. Rizal Razak
Establishment of the Interim Innovation Smart Campus Division led by Mr. Rizal Razak and assisted by Mr. Saiful Ramadhan Hairani.

Appointment of Head of ICT Section to manage two (2) Computer Science and Information Technology ICT Section & Engineering and Architectural ICT Section
Mr Mohamad Hafiz Mohamad Zamri

Appointment of Assistant Chief of ICT Section

i) Ms. Fatimah Hj. Mohd Shafie in Computer Science and Information Technology Section.

ii) Mr. Anwar Mohd Salleh in Engineering and Architecture ICT Section.

iii) Mr. Normin Zakaria in the Administrative ICT Section.

iv) Mrs. Zanariyah Tohari in the Medical and Veterinary ICT Section.

v) Mr. Ahmad Khushairy Ahmad Mouthie in the Social Science ICT Section and also undertook the task of assisting Haji Mohd. Zul Mohd. Yusof in the Agriculture and Forestry ICT Section.

The following listed changes are effective July 1, 2020: -

1. HPUPM ICT Support Division under the Deputy Director (Strategic Management & Consumer Support).

2. The Faculty of Modern Languages ​​and Communications was established under the ICT Section of Computer Science and Information Technology and Mr. Yusnizan Yusoff also moved.

3. The Infoport ICT area was placed under the Medical and Veterinary ICT Section and Hajjah Anisah Mohd Diah also moved there.

4. The ICT Area of ​​the University Agricultural Park and the Institute of Plantation Studies under the Administrative ICT Section and Tuan Haji Mohd Husaini Bahari also moved there.

Thank you.


CONGRATULATIONS to the following iDEC officers on promotion.

s_azizisabron Mr. Azizi Sabron for promotion F48.

s_unet_azman Mr. Azman Shah Mohd Shahar on the promotion of FA32.


PUTRAVID: Interference on iOS smartphone users

For your information, the disruption to Putra®️VID on the iOS platform has been successfully resolved. However, iOS users need to uninstall & re-install the application to enable it to be used. Please install Putra®️VID through the website: http://mobile.upm.edu.my/.

We apologize for the inconvenience. Thanks to the Human-Computer Interaction Section for the action and cooperation provided.

Thank you.


Happy retirement to Mr. Hasidin Abdul Rashid and Ms. Hasmah Abdul Wahab. Good luck and hopefully be given good health and things will be easier.


Good Day to All Students of UPM

The maintenance of the Microsoft 365 (M365) student portal has been successfully completed on 30 August 2020. For your information, students are required to use a new ID which is the matricnumber@students.upm.edu.my. This ID is only applicable for access to the Microsoft 365 (M365) portal.

All students of UPM are requested to refer to the access guide that is attached to enable the reuse of M365.

Should you encounter any problems during the process of reactivating M365, please email the following information to adminm365@upm.edu.my.

  1. Name                         :
  2. Matric Number            :
  3. Program                     :
  4. Faculty                       :
  5. Mobile Phone No. *     :

*Mobile Phone  No. is the same number during UPM-ID activation


Your cooperation is very much appreciated.


Thank you.


InfoComm Development Centre (iDEC)

Universiti Putra Malaysia

Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
03 97691990
03 97693003