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Please contact this number 03-89471990

Kindly be informed that Universiti Putra Malaysia (UPM) phone number with prefix 03-8946 and 03-8947 has been terminated from July 1, 2019. This action is based on the following justification:

1. Installation of new set of phones with prefix 03-9769 (hardphone & softphone) at each PTJ which began on 17 August 2018, was completed on 29 March 2019. Briefing and guidance to the staff was implemented during the installation process.
2. Damage to the Ericsson MD110 PABX System that supports online service 8946xxxx (35 years old) and not economical to repair.
3. Damage Cisco Call Manager Server that supports online service 8947xxxx (12 years old), has suffered damage and can not be repaired.

Informed that all eligible staff are supplied with their own phone number can install Putracomm softphone applications on their respective smartphones. This phone number will stay with the staff until the service is over and brought together when moving to the Department or Responsibility Center (PTJ) at UPM. Only online links with PTJ only will stay local like Dean's number, Director, Head of Department and so on.

Given the current financial allocation constraints, limited set of telephone sets (hard-wired) are limited. Therefore, the JPU has agreed that not all staff will be provided with the desk set and the distribution should be based on the priority and importance of the following duties:

• PTJ Management
• Secretary / Assistant Secretary / Administrative Assistant
• Administrative / Financial Staff
• Customer Counter
 
<"User Guide and IP-Phone">

In the event of any inquiries or requirements from PTJ to provide technical briefings / briefings to the staff at PTJ, please contact:

Tuan Haji Rusli Ahmad (03-9769 1101 / arusli@upm.edu.my) or En. Nik Mohd Yusri Nik Harun (03-9769 1917 / mohdyusri@upm.edu.my).

All inconvenience is deeply regretted.
 
Thank you.

7 October 2019 - ISMS Audit at InfoComm Development Centre)(iDEC), UPM

Please take these actions to ensure its proper functionality.


1. Turn-off Battery Optimisation to enable apps operational in the background
2. Enable App Notifications
3. App Permission to access Camera, Phone, Microphone, Contacts, Storage



4. Go to setting>preferences>other> enable start application after boot

INFOCOMM DEVELOPMENT CENTRE (iDEC)
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
03 97691990
03 97693003
C1571636203