Division of Application Operation

The Division of Application Operation is responsible in planning and managing operations or activities related  to operational of applications as well as management of the University's database systems.

Application Operation:

1. manage and monitor the operations of application systems that are registered and handed over to the responsibilty of the section.
2. administrate, monitor and provide technical support for UPM's application systems operation.
3. provide consultancy on administration of application systems to users and system owners.
4. ensure  data security management and disaster recovery plan of UPM's application systems are complied.
5. support data preparation and information reporting of application systems that are relevant.
6. support, monitor and analyse the effectiveness of the operations of UPM's application systems.

Database and Big Data :

1. plan, manage and monitor operations of UPM's database systemmerancang, mengurus dan 
2. administrate, monitor and provide technical support for UPM's database management system.
3. provide consultancy on administration of design and database management system to users, developers and system owners
4. coordinate and support the testing process, evaluation, implementation and handing over of application systems developed in-house or outsourced.
5. ensure  data security management and disaster recovery plan of UPM's database management systems are complied.
6. support data preparation and information reporting that are relevant.
7. support, monitor and analyse the effectiveness of the operations of UPM's database management system.

HEAD OF DIVISION
	Ts. Ahri Sogok Information Technology Officer (F12)  ahri@upm.edu.my +603 97691701
DEPUTY HEAD OF DIVISION
	Application Operation and Implementation Abdul Wahid Mohd Sidik Information Technology Officer (F10) wahid131@upm.edu.my +603 97691228
	Databases and Big Data Ts. Rostam Abu Bakar Information Technology Officer (F10) rostamab@upm.edu.my +603 97691355
OPERATIONAL MANAGER
	Zurayawati Sulaiman Information Technology Officer (F10) zuraya@upm.edu.my +603 89471225
	Mohd Nor Hisham Che Jaafar Information Technology Officer (F10) sham78@upm.edu.my +603 97691688
	Rahayu Hashim Information Technology Officer (F10) ayurahayu@upm.edu.my +603 97691231
	Shafiz Ishak Information Technology Officer (FA9) shafiz@upm.edu.my +603 97691685

Assistant Information Technology Officers Pool of Operational Application Division

Updated:: 18/03/2025 [zuraya]