Complaint Handling And Customer Service Skills Course | INFOCOMM DEVELOPMENT CENTRE (iDEC)
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Complaint Handling and Customer Service Skills Course
Complaint Handling and Customer Service Skills Course
Course Introduction
Instructor and Facilitators
Secretariat and participants
Mr. Shafree, Chairman and Mr. Krishnan, Member of the iDEC Customer Feedback Committee
Course participants
Course Participants
Madam Raihan, first day instructor
List your friend's character
List it out...
Group session
Group 5
Group 4
Group 3
Group 2
Choose a group leader
Day 2 - Course
Day 2
Get how much BINGO
Ask your member..
What is the objective of this game?
There are 1 BINGO and there are 8 BINGOs
Mr. Zaim Zin, instructor for second day
Group distribution discusses AI, AR and Blockchain technologies
"Smart Campus" technology

Updated:: 10/12/2019 [nazlina]

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INFOCOMM DEVELOPMENT CENTRE (iDEC)
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
03 97691990
03 97693003
idec_ictsupport@upm.edu.my
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